Auto WhatsApp Message After Call by Field Team Tracking

Auto WhatsApp message after call: how the rule works

An auto WhatsApp message after call saves the minute everyone means to spend and rarely does. In Field Team Tracking you write three texts. An unanswered ring might get “Busy on site right now, expect my call by lunch.” A call you placed might get the price list, and one you picked up a thank-you with the shop location. As the line drops, the app chooses the matching text and sends it to that number. Sending works two ways, chosen per rule. With a WhatsApp Business API account connected, the message leaves in the background with no tap. Without one, WhatsApp or WhatsApp Business opens with the text ready, and one tap sends it. Silent night hours, a gap before the same number hears from you again, an optional prompt before each send, and a do-not-message list stop it becoming a nuisance.

Auto WhatsApp message after call for missed calls

The missed-call message does the most work. Someone whose ring went unanswered often tries the next shop on the list. A quick note that you will call back keeps them waiting for you instead. The callback itself can then come from the not-called-back list described with managing business calls. Callbacks set for later ring as alarms, covered on the follow up reminder app page, and every chat sits on the lead next to its calls, as the lead management app page shows. Replies to these messages arrive in the shared inbox of the WhatsApp CRM, and one offer to hundreds of customers goes out from the bulk WhatsApp sender.

Auto WhatsApp message after call setup

1. Open the app’s WhatsApp settings and switch on the after-call rule.
2. Type the unanswered, dialled and received texts.
3. Choose background or ready-to-send mode.
4. Set quiet hours and a cooldown, then make a test call.

Auto WhatsApp message after call limits

• iPhone. iOS does not report call endings to apps, so the rule is for Android.
• Background sending. Hands-off sending needs a WhatsApp Business API account; its fees are separate.
• Template rules. WhatsApp may require an approved template for business-started messages through the API.
• SMS. The rule sends WhatsApp only, not text messages.

Auto WhatsApp message after call example: a driving school in Kampala

A made-up school, with numbers for illustration. A driving school in Kampala gets enquiry calls while the owner is out teaching. Many callers never rang back.

Now every missed call gets “I am teaching right now. Course fees start at 450,000 shillings; I will call you after 5 pm.” Answered calls get the weekly class hours. In the first month, the owner returned 70 missed calls, and most callers had already read the fees before the callback.