Call Management App by Field Team Tracking

Call management app: what changes on the phone

A call management app replaces the screen you see when a call comes in and the list you scroll afterwards. Make Field Team Tracking the phone app on Android, and a ringing lead now shows up by name, with its stage and the latest remark, locked screen or not. Digits typed on the dial pad pull up matching contacts and leads at once. Afterwards, the history can be trimmed to a single type of call, from missed and rejected to spam, paying clients, lost leads or anyone you still owe a call. Each missed call shows a notice with two buttons: ring back on the chosen SIM, or send WhatsApp. Internet calls through WhatsApp, Google Meet or Zoom are listed among the ordinary ones. When the day ends, the analytics count the calls by type, and the history exports to Excel or PDF.

Call management app for teams

One phone is useful; a team of phones is where the owner gains. The owner’s login gathers the calls of every employee, and leads can be assigned and dialled in a queue, as described on the telecaller app and auto dialer app pages. Field staff can carry the same app for attendance, covered on the staff attendance app page. Owners comparing systems for the whole office should read the call management software page. How calls attach to leads is on the call management CRM page, and exports and backups on the call history manager page. Each person’s month in numbers is on the call tracking app page, while masked numbers and recording uploads for company phones belong to employee call monitoring. Staff at a computer can send numbers from Chrome to this phone through click to call. Changing handsets without losing history is covered in call log backup and restore.

Call management app setup

1. Install the app and open its guided setup.
2. Set it as the default phone app when Android asks.
3. Choose a default SIM for work calls, or leave the choice per call.
4. Open the call history and try the Not called back filter.

Call management app price

Twelve months for one user are ₹1,908, about ₹159 a month; three months are ₹747. Users outside India pay 29 US dollars yearly or 12 quarterly. Tax comes on top. The 3-day trial includes every filter and export.

Call management app limits

• iPhone. Apple keeps both the dialer role and the call history closed, so the call screens and filters on this page belong to Android.
• Recording. Audio files are only as good as the handset’s own recorder, which the app imports from.
• Business lines. There are no shared cloud numbers; each handset calls with its SIM or through WhatsApp.
• Personal calls. On a mixed phone, private calls sit in the history as well, though the account copy can be trimmed to working time.

Call management app example: a property agent in Johannesburg

An imagined agent, used to show the steps. A property agent in Johannesburg gets 25 calls a day from listings, and returns them between viewings. Some callers rang three times and still waited.

Now the agent checks the Not called back list after each viewing and clears it from the car. The Unique filter shows how many different people called each week, 60 on average, not the inflated total of rings. Renewals for landlords start from the Paid clients filter.