Call History Manager by Field Team Tracking

Call history manager: what you can do with your calls

The phone’s own call list is long and hard to search. A call history manager makes it useful. In Field Team Tracking, one tap narrows the list to a single kind of call, from missed or rejected to spam, paying clients, lost leads and callers still waiting for you. A date picker covers today, the week, the month, all time or any custom range. The chosen period goes out as an Excel or PDF file. Quietly, each call is copied to your account, and a replacement handset pulls the copy down when you log in. You set the rules for that copy: which SIMs, which numbers to skip, office hours only, or lead and client calls only. Owners see the backed-up calls of their whole team. On Android this works with the phone’s built-in call log; iOS does not allow it.

Call history manager online and on a new phone

Copied calls are not tied to one handset. A replacement phone shows the old history after login. Business owners review their team’s calls from their own account. A sync log shows what was backed up and when, with a button to try again. The calling screens themselves are shown with the dialer and call screens, and how each call joins a customer record is on the call management CRM page. Owners after per-person totals rather than raw rows can turn to the call tracking app page, and rules for recordings on company phones fall under employee call monitoring. Backup rules that keep only work calls are explained on the employee call tracking app page, and moving the history to a new phone in call log backup and restore.

Call history manager setup

1. Install the app on Android and allow access to the call log.
2. Sign in so calls back up to your account.
3. Decide what gets copied: which SIMs, which numbers to skip, which hours.
4. Open the history, apply a filter and export a test report.

Call history manager limits

• Other people’s calls. It never shows the call history of a number that is not yours or your team’s.
• Old deletions. Calls deleted before they were backed up cannot be recovered by the app.
• iPhone. iOS keeps the call log closed, so these features are Android only.
• Recording. It organises the list of calls, not their sound.

Call history manager example: a freelance consultant in Kathmandu

An invented consultant, for illustration. A freelance IT consultant in Kathmandu bills clients partly by phone support time. Each month she scrolled the phone log and copied durations by hand.

Now she exports the month’s calls to Excel and keeps that client’s connected rows. The sheet goes with the invoice. A broken phone in March cost her nothing: the replacement showed every call after her first login.