Field Workforce Management Software by Field Team Tracking

Field workforce management software: one policy per branch

Field workforce management software earns its keep when the same rules apply to someone in a van as to someone at a desk. In Field Team Tracking, policy lives at branch level. A branch carries its shift times, weekly offs, the minute after which a punch counts as late, a half-day threshold, a circle around its office, and a yes or no on punches from outside that circle. A worker’s selfie punch follows their branch’s rules, and a punch made without signal is saved on the phone and sent once it reconnects. Breaks are started and ended by the worker, saved one by one, and live location pauses for their length. Location runs only on duty, after the worker accepts a notice once. The phone shows each worker their own hours and breaks for today, the last week or the month; the office gets the same figures per branch on the web, ready for Excel.

Field workforce management software compared with full WFM suites

Large workforce suites plan shifts, forecast demand and run payroll. This app does none of that. It records what actually happened: who punched, when, where, for how long, and with which breaks. For many field teams that record is the missing piece, and the roster stays in a spreadsheet or HR tool. Hours in detail are on the employee hours tracking app page, the radius check on the GPS attendance app page, and office and field staff together on the staff management page.

Field workforce management software setup

1. List your branches and the rules each one follows today.
2. Type in each branch’s shift, weekly off, lateness limit and half-day threshold.
3. Decide per branch whether punches beyond the office count.
4. Ask workers to pick their language and accept the location notice.
5. Compare the first month’s export with your old register.

Field workforce management software limits

• No rosters. Shifts are not planned or swapped in the app.
• No leave or payroll. Export to your HR and payroll tools instead.
• No overtime rules. Hours are recorded; overtime is calculated by your policy.
• One rule set per branch. People with different hours go in different branches.

Field workforce management software example: a home care agency in Durban

An invented agency, with sample numbers. A home care agency in Durban sends 40 carers to clients’ homes in shifts, with a small office team. Paper timesheets arrived late and some were filled in from memory.

The agency set up an office branch with outside punches refused and a carers branch with them allowed. Carers punch at the first client’s home, and each one uses the app in the language they read best. The office now exports hours per branch each fortnight instead of chasing timesheets.